【好一家火锅】每日外送时段12-8pm,提前30分钟预订即可哦(消费满RM100 免外送费!!)



Terms and Conditions
ACCEPTANCE AND CONFIRMATION OF ORDER

  • - Full payment is required upon confirmation of purchase.
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  • - Goods sold and collected are not returnable or exchangeable.
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  • - Same day delivery is not available. Cut off time at 3pm for next day delivery.
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  • - Johor Bahru (for selected areas only) delivery rate RM 10 per location, free delivery with minimum order of RM100 depending on location. We deliver up to approximately 20km from outlets. A minimum order of RM50 is required.
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  • - Delivery hours: 10.00am to 9pm (May vary depending on location).
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  • - No amendment is allowed between order confirmation and collection / delivery.
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  • - Products may contain allergens, non-edible, sharp edged and / or choking decorative components.
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  • - Refer to product labeling for storage temperature and handling instructions.
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  • - Temperature fluctuations may affect the quality and shelf life we do not use any added preservatives. Lavender is not responsible for mold growth or spoilage due to post-purchase temperature and handling abuse.
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  • - Delivery could be earlier or later than your preferred time slot as all deliveries are subjected to traffic condition, weather, and any unforeseen circumstances.
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  • - Please ensure the receiver mobile number is reachable. There will be times where driver will need to be able to confirm the receiver attendance at the delivery address before they proceed with the delivery, and there will be times where driver will need to be able to contact you when they are not able to locate the correct address you provided.
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  • - In the event when there is no receiver at delivery destination, orders will be returned to our HQ. Re-delivery can be arranged at additional cost.
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  • - Due to perishable nature of our products, full payment will be forfeited and goods will be disposed if not collected within the same day.
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  • - Product must be checked and shall deemed accepted if no queries are raised immediately upon delivery.
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  • - Packaging subjected to change while stocks last.
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  • - Terms & conditions subject to change without prior notice.
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  • – Payment can be made by online transfer, credit card, debit card (Visa, MasterCard) .

    – Payment by credit card or debit card shall be made at the point of order.

    – There is strictly no refund, change or cancellation once the order has been confirmed or payment has been made.

    – In the event of any inconsistency between the English and Chinese language version of the terms and conditions, the English language version shall prevail.

条款和条件
接受和确认订单

- 购买确认后需要全额付款。


- 出售和收集的商品不可退还或交换。


- 无法提供当天送达。请在下午3点截止,以便第二天送货。


- 新山(仅部分地区)送货费为每个地点RM 10, 免费送货最低订购额为RM100,视乎地点而定。 我们距离网点的距离约为20公里。 最低订购量为RM50。

- 交货时间:上午10.00至晚上9点(可能因位置而异)。


- 在订单确认和收集/交付之间不允许进行任何修改。


- 产品可能包含变应原,不可食用,锋利的边缘和/或使装饰部件窒息。


- 请参阅产品标签,以获取存储温度和处理说明。


- 温度波动可能会影响质量和保质期,我们不使用任何添加的防腐剂。薰衣草对由于购买后温度和使用不当造成的霉菌生长或变质不负责任。


- 由于所有送货均会受到交通状况,天气和任何不可预见的情况的影响,因此送货时间可能早于或晚于您的首选时间段。


- 请确保接收方手机号码可接通。在某些情况下,驾驶员可能需要先确认收货人的到场地址,然后才能继续进行送货;有时,驾驶员在无法找到货地点时,需要能够与您联系。您提供的正确地址。


- 如果交货地点没有收货人,订单将退还给我们的总部。可安排重新送货,但需要支付额外费用。


- 由于我们产品的易腐性,如果没有在同一天收集到货,则将全额没收货款并处理掉货物。


- 如果在交付后没有立即提出任何疑问,则必须检查产品并将其视为已接受。


- 包装数量有限,售完即止。


- 条款和条件如有更改,恕不另行通知。

–可以通过在线转账,信用卡,借记卡(Visa,万事达卡)进行付款。

–应在订购时通过信用卡或借记卡付款。

–确认订单或付款后,严禁退款,更改或取消。

–如果英语和中文版本的条款和条件有任何不一致之处,应以英语版本为准。


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